You can try using a Virtual Private Network (VPN) to hide your IP address, location and data use from the ISP. If your ISP doesn't want to budge, you do have one more option available. A good negotiating technique is to tell them that you're not satisfied with the service and that you'll move to a different ISP (I have two in my area).
#Spectrum throttling internet upgrade#
You can always upgrade to a plan that doesn’t have a data cap, but it will likely cost you extra. If you have a plan that allows throttling, it's a little trickier, but you're not out of luck.
MORE: Best VPN Services for Staying Anonymous Online Happily, the woman doubled my speed for free.
This happened to me when I told them my speed was slower and my monthly price higher than introductory offers despite being a paying customer for 20 years. You might get lucky and get an upgrade to a better plan at no extra cost. The key is to use the data from the tests to prove your case. If you think you're being throttled unfairly, complain to your ISP: call, email, go see them at their office. If the tests show that your connection is being throttled, what do you do now? Start by getting mad, because a little righteous indignation can go a long way.
The five individual results are displayed below. At the end, you'll see an overall bandwidth number that provides a good indication of your computer's online speed at that moment. After tapping on Start the Test, the site runs five quick bandwidth tests. The best gauge of throttling is to run the Internet Health Test, offered by net neutrality advocacy group Battle for the Internet and M-Lab.
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